Installing Global Protect VPN

What is the Global Protect VPN?

The VPN, or virtual private network, is a software that encrypts one's connection from a device to a network. Many campus resources contain information that is not available for public access, so it is kept secured within the campus network. While this ensures that those who don't have access to the resources stay out, it can make it challenging for those working remotely to get in as well. This is where the Global Protect VPN comes in, as it establishes a secure connection between the remote user and the network; allowing those who need to view the information to get in while also keeping it secure.

How to set up the Global Protect VPN:

  1. Go to the following link: (faculty/staff) (students). This page will require a log in through the Warrior Sign In and a DUO MFA authentication.
  2. Once on the Palo Alto Networks page, download the correct file for the computer.

  3. In general, the device should be 64 bit. Allow the installer to run, make sure to approve any permissions as they appear.
  4. The program should open automatically after installation, if not it will appear on the taskbar under the hidden icons, you will need to open them up with the arrow in the bottom right to view it.
  5. Once the program is open it will ask you to input the following portal addresses: (faculty/staff) (students). This address is also the one used within the link in step 1. Be sure to use the mouse to click Connect to avoid a stale request page error.

  6. Sign in once more with your Stanislaus State credentials, using your mouse instead of the Enter key, and authenticate with DUO MFA. After this, you will freely be able to connect and disconnect from the campus domain with Global Protect.
  7. Global Protect does not need to be on permanently to authenticate the device's license. You will only need to connect for about an hour at least once a month to ensure it is being renewed.
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Article ID: 132880
Mon 6/28/21 10:11 AM
Tue 5/28/24 10:12 AM