Technology Support

Information, instructions and guides on various Information Technology related things.

Categories (6)

Adobe Creative Cloud

Articles for Adobe Creative Cloud troubleshooting.
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Microsoft 365

Articles relating to Microsoft 365 products and services.
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Telephones

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Networking and Internet

Articles relating to Ethernet and WiFi on various devices.
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Zoom

Articles relating to Zoom.
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Access and Authentication

Articles relating to accessing systems and authenticating into accounts.
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Articles (12)

Pinned Article Adding Another Device to Duo MFA

How to setup a new, or secondary, device in Duo to use for MFA.

Pinned Article Duo FAQ

Frequently Asked Questions regarding the campus MFA solution(Duo)

Pinned Article Zoom Web Conferencing

Helpful information about Zoom for Stanislaus State faculty, staff, and students.

How To Obtain A Warrior Card

How To Obtain A Warrior Card

Installing the Fusion Client

How to install the Fusion Client at the Student Recreation Center.

Installing the Oracle Client

Instructions on how to install the Oracle client for access to the CMS data center. Only needed for those who have access to the CMS data center.

Installing the StarRez Client

How to install the StarRez Client.

Level 1 Data Survey

Description of level 1 data and the annual level 1 data survey

macOS Updates And Upgrades

Information for updating and upgrading macOS on campus provided computers

Mobile Device Security Guidance

How to secure your mobile device (smartphone, tablet, etc.).

OIT Change Control Procedure

Oracle Error: ORA-12154: TNS:could not resolve the connect identifier specified

How to resolve Oracle Error 12154