Audio/Visual Quote Process

Requesting a Quote for Audio/Visual Equipment and Follow-Up Process:

  1. Requesting a Quote:
    1. The requesting department submits a ticket to OIT for a quote on AV equipment.
    2. OIT develops a list of equipment and obtains a quote from a vendor.
  2. Procurement and Purchase Order:
    1. The quote is provided to the requesting department.
    2. The requesting department contacts Procurement to provide a chart string and issue a purchase order.
  3. Equipment Delivery and Verification:
    1. The ordered equipment is delivered to Shipping & Receiving.
    2. The requesting department works with Shipping & Receiving to ensure that the equipment matches the purchase order.
    3. An asset tag is placed on the equipment, and it’s added to the requesting department’s inventory.
    4. NEW: VERIFY THAT ALL COMPONENTS ARE PRESENT AND KEPT TOGETHER FOR INSTALLATION. CAREFULLY CHECK THE PACKAGING SO THAT NOTHING IS MISSED.
  4. Installation and Configuration:
    1. The requesting department contacts Facilities Services (Turlock Campus) or Grupe (Stockton Campus) for installation, -OR-
    2. The requesting department contacts an outside vendor for quotes for installation. If an outside vendor is used, the requesting department is the point of contact.
    3. The requesting department submits a ticket to OIT Network Services for any necessary wiring or cabling.
    4. Once installed, the requesting department submits a ticket to OIT Learning Services to configure the equipment.
    5. OIT Learning Services provides training to the requesting department.
  5. Released to Support:
    1. The new equipment is released to the requesting department. They are responsible for maintaining, repairing, and replacing the equipment, and for maintaining the equipment in their inventory.

Link to form to request an AV quote.

Requesting a Quote for Audio/Visual Equipment Flowchart:

Flowchart showing the process described in detail above.